ICT change and configuration manager
ICT change and configuration managers organise and implement a process to manage changes throughout the lifecycle of ICT assets such as software, applications, ICT systems, etc. ICT change and configuration managers have a sound knowledge of the main technologies and processes used in system engineering and to manage the lifecycle of ICT systems and subsystems.
ICT change and configuration manager iCT change and configuration managers organise and implement a process to manage changes throughout the lifecycle of ICT assets such as software, applications, ICT systems, etc. The role shows moderate AI exposure (0.50 on a 0-1 scale) — some tasks are being automated but the role adapts. The most in-demand skills for the role include digital systems, tools for software configuration management, ICT project management methodologies, project configuration management, DevOps.
Pay in the UK
UK: median £56,438 a year for IT managers (ONS ASHE 2025, full-time)
Middle half of full-time jobs: £44,372 to £73,901 a year
UK jobs are grouped differently; this is the closest UK occupation group (ONS SOC 2020 2132). ONS rates this estimate precise. 2025 provisional figures; ONS revises them a year later. Source: ONS Annual Survey of Hours and Earnings (Open Government Licence)
Pay in India (occupation group)
No official India pay figure is available for this career.
Top skills
Knowledge you'll build
- Computers and Electronics
- English Language
- Telecommunications
- Customer and Personal Service
- Engineering and Technology
- Administration and Management
- Design
- Mathematics
What you'd actually do
- Communicate with staff or clients to understand specific system requirements.
- Investigate system component suitability for specified purposes, and make recommendations regarding component use.
- Provide customers or installation teams guidelines for implementing secure systems.
- Direct the analysis, development, and operation of complete computer systems.
- Direct the installation of operating systems, network or application software, or computer or network hardware.
- Monitor system operation to detect potential problems.
Tools & technology you'd use
Frequently asked questions
What does ICT change and configuration manager do?
ICT change and configuration managers organise and implement a process to manage changes throughout the lifecycle of ICT assets such as software, applications, ICT systems, etc. ICT change and configuration managers have a sound knowledge of the main technologies and processes used in system engineering and to manage the lifecycle of ICT systems and subsystems.
What skills does ICT change and configuration manager need?
The most in-demand skills for this role include digital systems, tools for software configuration management, ICT project management methodologies, project configuration management, DevOps, ICT process quality models. These are the skills O*NET identifies as most important for competent performance.
Will AI replace ICT change and configuration manager?
Our AI-durability model gives ICT change and configuration manager a score of 0.50 on a 0-1 scale (higher = more exposure). That places it at moderate AI exposure — some tasks are being automated but the role adapts. Learning to work with AI tools rather than against them is the path forward.