ICT change and configuration manager

ICT change and configuration managers organise and implement a process to manage changes throughout the lifecycle of ICT assets such as software, applications, ICT systems, etc. ICT change and configuration managers have a sound knowledge of the main technologies and processes used in system engineering and to manage the lifecycle of ICT systems and subsystems.

The most in-demand skills for this role include digital systems, tools for software configuration management, ICT project management methodologies, project configuration management, DevOps, ICT process quality models. These are the skills O*NET identifies as most important for competent performance.

Our AI-durability model gives ICT change and configuration manager a score of 0.50 on a 0-1 scale (higher = more exposure). That places it at moderate AI exposure — some tasks are being automated but the role adapts. Learning to work with AI tools rather than against them is the path forward.