Career profile · SOC ESC-E373DFA8

international forwarding operations coordinator

International forwarding operations coordinators implement and monitor international forwarding operations by resolving problems and taking decisions related to transport and support activities. They deal with administrative burdens associated with international operations such as regulations in different national contexts for imports and exports. They provide business support, project coordination, evaluation and management of current systems and international supply chain management and procedures as required.

international forwarding operations coordinator international forwarding operations coordinators implement and monitor international forwarding operations by resolving problems and taking decisions related to transport and support activities. The role shows moderate AI exposure (0.50 on a 0-1 scale) — some tasks are being automated but the role adapts. The most in-demand skills for the role include international business, foster relationships with various types of carrier, apply procedures to ensure cargo complies with customs regulations, set import export strategies, control trade commercial documentation.

AI exposure
5.0/10
automation risk

Pay in the UK

UK: median £34,757 a year for Importers and exporters (ONS ASHE 2025, full-time)

UK jobs are grouped differently; this is the closest UK occupation group (ONS SOC 2020 3542). ONS publishes this estimate without a precision measure. 2025 provisional figures; ONS revises them a year later. Source: ONS Annual Survey of Hours and Earnings (Open Government Licence)

Pay in India (occupation group)

Average monthly earnings of salaried employees in the occupation group “Technicians and associate professionals” in India, from the Government of India's Periodic Labour Force Survey (January–December 2025). It covers everyone in this group, not only international forwarding operations coordinator, and it is not US pay converted to rupees.

Urban India
₹31,909 a month
Rural India
₹18,966 a month
All India
₹26,175 a month

Source: MoSPI (Government of India), Periodic Labour Force Survey Annual Report 2025, Table 51 — average wage/salary earnings of regular wage/salaried employees, NCO-2015 division 3. Official India data gives one average per occupation group: there are no official India figures for single careers, experience levels or cities. Read the report

Top skills

international business foster relationships with various types of carrier apply procedures to ensure cargo complies with customs regulations set import export strategies control trade commercial documentation assess carriers perform ICT troubleshooting write routine reports manage import export licenses coordinate export transportation activities

Knowledge you'll build

  • Transportation
  • Administrative
  • Customer and Personal Service
  • Administration and Management
  • English Language
  • Computers and Electronics
  • Public Safety and Security
  • Geography

What you'd actually do

  • Negotiate shipping rates with freight carriers.
  • Arrange for special transport of sensitive cargoes, such as livestock, food, or medical supplies.
  • Arrange for applicable duties, taxes, or paperwork for customs clearance.
  • Inform clients of factors such as shipping options, timelines, transfers, or regulations affecting shipments.
  • Prepare shipping documentation, such as bills of lading, packing lists, dock receipts, or certificates of origin.
  • Complete customs paperwork.

Tools & technology you'd use

Microsoft Excel hot Microsoft Office software hot Microsoft Outlook hot Microsoft PowerPoint hot Microsoft Word hot SAP software hot AESDirect Arcline ArcFreight CargoWise ediEnterprise CEDAS Gateway Email software IES Ecellerate

Frequently asked questions

What does international forwarding operations coordinator do?

International forwarding operations coordinators implement and monitor international forwarding operations by resolving problems and taking decisions related to transport and support activities. They deal with administrative burdens associated with international operations such as regulations in different national contexts for imports and exports.

What skills does international forwarding operations coordinator need?

The most in-demand skills for this role include international business, foster relationships with various types of carrier, apply procedures to ensure cargo complies with customs regulations, set import export strategies, control trade commercial documentation, assess carriers. These are the skills O*NET identifies as most important for competent performance.

Will AI replace international forwarding operations coordinator?

Our AI-durability model gives international forwarding operations coordinator a score of 0.50 on a 0-1 scale (higher = more exposure). That places it at moderate AI exposure — some tasks are being automated but the role adapts. Learning to work with AI tools rather than against them is the path forward.

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