ICT vendor relationship manager

ICT vendor relationship managers establish and maintain positive business relationships between stakeholders (external or internal), by deploying activities which are compliant with organisational processes. They also manage the outsourcing process for the organisation's ICT department and the supply chain communications.

The most in-demand skills for this role include contract law, ICT sales methodologies, crowdsourcing strategy, outsourcing strategy, electronic communication, ICT market. These are the skills O*NET identifies as most important for competent performance.

Our AI-durability model gives ICT vendor relationship manager a score of 0.50 on a 0-1 scale (higher = more exposure). That places it at moderate AI exposure — some tasks are being automated but the role adapts. Learning to work with AI tools rather than against them is the path forward.