civil service administrative officer

Civil service administrative officers perform administrative duties in civil service organisations and government departments. They ensure record maintenance, handle enquiries and provide information to the public, either in person, through emails or phone calls. They support senior staff, and ensure a fluent internal flow of information.

The most in-demand skills for this role include bookkeeping regulations, legislation procedure, public finance, use spreadsheets software, ensure information transparency, use different communication channels. These are the skills O*NET identifies as most important for competent performance.

Our AI-durability model gives civil service administrative officer a score of 0.50 on a 0-1 scale (higher = more exposure). That places it at moderate AI exposure — some tasks are being automated but the role adapts. Learning to work with AI tools rather than against them is the path forward.