Career profile · SOC ESC-6FF35E2B

cabin crew manager

Cabin crew managers are responsible for motivating the cabin crew team to surpass passengers' expectations and for the application of safety regulations on board the plane.

cabin crew manager cabin crew managers are responsible for motivating the cabin crew team to surpass passengers' expectations and for the application of safety regulations on board the plane. The role shows moderate AI exposure (0.50 on a 0-1 scale) — some tasks are being automated but the role adapts. The most in-demand skills for the role include airport planning, air transport law, common aviation safety regulations, communicate verbal instructions, provide first aid.

AI exposure
5.0/10
automation risk

Pay in the UK

UK: median £28,738 a year for Air travel assistants (ONS ASHE 2025, full-time)

UK jobs are grouped differently; this is the closest UK occupation group (ONS SOC 2020 6213). ONS rates this estimate reasonably precise. 2025 provisional figures; ONS revises them a year later. Source: ONS Annual Survey of Hours and Earnings (Open Government Licence)

Pay in India (occupation group)

Average monthly earnings of salaried employees in the occupation group “Service and sales workers” in India, from the Government of India's Periodic Labour Force Survey (January–December 2025). It covers everyone in this group, not only cabin crew manager, and it is not US pay converted to rupees.

Urban India
₹16,914 a month
Rural India
₹13,632 a month
All India
₹15,541 a month

Source: MoSPI (Government of India), Periodic Labour Force Survey Annual Report 2025, Table 51 — average wage/salary earnings of regular wage/salaried employees, NCO-2015 division 5. Official India data gives one average per occupation group: there are no official India figures for single careers, experience levels or cities. Read the report

Top skills

airport planning air transport law common aviation safety regulations communicate verbal instructions provide first aid give instructions to staff maintain relationship with customers deal with challenging work conditions upsell products execute flight plans

What you'd actually do

  • Analyze and record personnel or operational data and write related activity reports.
  • Apply customer feedback to service improvement efforts.
  • Compute or estimate cash, payroll, transportation, or personnel requirements.
  • Confer with customers, supervisors, contractors, or other personnel to exchange information or to resolve problems.
  • Direct or coordinate the activities of workers, such as flight or car attendants.
  • Enforce safety rules and regulations.

Tools & technology you'd use

Microsoft Excel hot Microsoft Office software hot Microsoft PowerPoint hot Microsoft Access hot Microsoft Outlook hot Microsoft Word hot SAP software hot Accellos Real Dispatch Commercial vehicle operations CVO software Enterprise resource planning ERP software General ledger software Inventory management systems

Frequently asked questions

What does cabin crew manager do?

Cabin crew managers are responsible for motivating the cabin crew team to surpass passengers' expectations and for the application of safety regulations on board the plane.

What skills does cabin crew manager need?

The most in-demand skills for this role include airport planning, air transport law, common aviation safety regulations, communicate verbal instructions, provide first aid, give instructions to staff. These are the skills O*NET identifies as most important for competent performance.

Will AI replace cabin crew manager?

Our AI-durability model gives cabin crew manager a score of 0.50 on a 0-1 scale (higher = more exposure). That places it at moderate AI exposure — some tasks are being automated but the role adapts. Learning to work with AI tools rather than against them is the path forward.

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