ICT business analyst

ICT business analysts are in charge of analysing and designing an organisation's processes and systems, assessing the business model and its integration with technology. They also identify change needs, assess the impact of the change, capture and document requirements and then ensure that these requirements are delivered whilst supporting the business through the implementation process.

The most in-demand skills for this role include business requirements techniques, digital systems, product usage risks analysis, business process modelling, legal requirements of ICT products, propose ICT solutions to business problems. These are the skills O*NET identifies as most important for competent performance.

Our AI-durability model gives ICT business analyst a score of 0.58 on a 0-1 scale (higher = more exposure). That places it at moderate AI exposure — some tasks are being automated but the role adapts. Learning to work with AI tools rather than against them is the path forward.