ICT usability tester
ICT usability testers ensure compliance with requirements and strive for optimal usability within the software engineering cycle phases (analysis, design, implementation, and deployment). They also work closely with users (analysts) to research for and document user profiles, analyse tasks, workflows, and user scenarios.
ICT usability tester iCT usability testers ensure compliance with requirements and strive for optimal usability within the software engineering cycle phases (analysis, design, implementation, and deployment). The role shows moderate AI exposure (0.50 on a 0-1 scale) — some tasks are being automated but the role adapts. The most in-demand skills for the role include behavioural science, levels of software testing, human-computer interaction, application usability, use experience map.
Pay in the UK
UK: median £56,438 a year for IT managers (ONS ASHE 2025, full-time)
Middle half of full-time jobs: £44,372 to £73,901 a year
UK jobs are grouped differently; this is the closest UK occupation group (ONS SOC 2020 2132). ONS rates this estimate precise. 2025 provisional figures; ONS revises them a year later. Source: ONS Annual Survey of Hours and Earnings (Open Government Licence)
Pay in India (occupation group)
Average monthly earnings of salaried employees in the occupation group “Professionals” in India, from the Government of India's Periodic Labour Force Survey (January–December 2025). It covers everyone in this group, not only ICT usability tester, and it is not US pay converted to rupees.
Source: MoSPI (Government of India), Periodic Labour Force Survey Annual Report 2025, Table 51 — average wage/salary earnings of regular wage/salaried employees, NCO-2015 division 2. Official India data gives one average per occupation group: there are no official India figures for single careers, experience levels or cities. Read the report
Top skills
Knowledge you'll build
- Computers and Electronics
- English Language
- Mathematics
- Engineering and Technology
- Design
- Education and Training
- Customer and Personal Service
- Administration and Management
What you'd actually do
- Identify, analyze, and document problems with program function, output, online screen, or content.
- Document software defects, using a bug tracking system, and report defects to software developers.
- Develop testing programs that address areas such as database impacts, software scenarios, regression testing, negative testing, error or bug retests, or usability.
- Design test plans, scenarios, scripts, or procedures.
- Document test procedures to ensure replicability and compliance with standards.
- Provide feedback and recommendations to developers on software usability and functionality.
Tools & technology you'd use
Frequently asked questions
What does ICT usability tester do?
ICT usability testers ensure compliance with requirements and strive for optimal usability within the software engineering cycle phases (analysis, design, implementation, and deployment). They also work closely with users (analysts) to research for and document user profiles, analyse tasks, workflows, and user scenarios.
What skills does ICT usability tester need?
The most in-demand skills for this role include behavioural science, levels of software testing, human-computer interaction, application usability, use experience map, test for emotional patterns. These are the skills O*NET identifies as most important for competent performance.
Will AI replace ICT usability tester?
Our AI-durability model gives ICT usability tester a score of 0.50 on a 0-1 scale (higher = more exposure). That places it at moderate AI exposure — some tasks are being automated but the role adapts. Learning to work with AI tools rather than against them is the path forward.