Career profile · SOC ESC-2B223806

veterinary receptionist

Veterinary receptionists provide reception and office/administrative support in a veterinary practice, scheduling appointments and receiving clients, sale and advice on animal related products, in accordance with national legislation.

veterinary receptionist veterinary receptionists provide reception and office/administrative support in a veterinary practice, scheduling appointments and receiving clients, sale and advice on animal related products, in accordance with national legislation. The role shows moderate AI exposure (0.50 on a 0-1 scale) — some tasks are being automated but the role adapts. The most in-demand skills for the role include biosecurity related to animals, signs of animal illness, veterinary terminology, animal welfare legislation, animal welfare.

AI exposure
5.0/10
automation risk

Pay in the UK

UK: median £24,678 a year for Receptionists (ONS ASHE 2025, full-time)

Middle half of full-time jobs: £22,124 to £28,730 a year

UK jobs are grouped differently; this is the closest UK occupation group (ONS SOC 2020 4216). ONS rates this estimate precise. 2025 provisional figures; ONS revises them a year later. Source: ONS Annual Survey of Hours and Earnings (Open Government Licence)

Pay in India (occupation group)

Average monthly earnings of salaried employees in the occupation group “Clerical support workers” in India, from the Government of India's Periodic Labour Force Survey (January–December 2025). It covers everyone in this group, not only veterinary receptionist, and it is not US pay converted to rupees.

Urban India
₹26,514 a month
Rural India
₹20,901 a month
All India
₹24,289 a month

Source: MoSPI (Government of India), Periodic Labour Force Survey Annual Report 2025, Table 51 — average wage/salary earnings of regular wage/salaried employees, NCO-2015 division 4. Official India data gives one average per occupation group: there are no official India figures for single careers, experience levels or cities. Read the report

Top skills

biosecurity related to animals signs of animal illness veterinary terminology animal welfare legislation animal welfare safe work practices in a veterinary setting perform multiple tasks at the same time communicate with customers manage animal biosecurity handle customer complaints

Knowledge you'll build

  • Customer and Personal Service
  • Administrative
  • English Language
  • Computers and Electronics
  • Mathematics
  • Public Safety and Security
  • Administration and Management
  • Telecommunications

What you'd actually do

  • Operate telephone switchboard to answer, screen, or forward calls, providing information, taking messages, or scheduling appointments.
  • Greet persons entering establishment, determine nature and purpose of visit, and direct or escort them to specific destinations.
  • Receive payment and record receipts for services.
  • Schedule appointments and maintain and update appointment calendars.
  • Transmit information or documents to customers, using computer, mail, or facsimile machine.
  • Hear and resolve complaints from customers or the public.

Tools & technology you'd use

Microsoft Excel hot Microsoft Office software hot Microsoft Outlook hot Microsoft Word hot Google Docs hot Intuit QuickBooks hot Microsoft Dynamics hot Microsoft PowerPoint hot Microsoft Windows hot 3M Post-it App Alpha Software Alpha Five Appointment scheduling software

Frequently asked questions

What does veterinary receptionist do?

Veterinary receptionists provide reception and office/administrative support in a veterinary practice, scheduling appointments and receiving clients, sale and advice on animal related products, in accordance with national legislation.

What skills does veterinary receptionist need?

The most in-demand skills for this role include biosecurity related to animals, signs of animal illness, veterinary terminology, animal welfare legislation, animal welfare, safe work practices in a veterinary setting. These are the skills O*NET identifies as most important for competent performance.

Will AI replace veterinary receptionist?

Our AI-durability model gives veterinary receptionist a score of 0.50 on a 0-1 scale (higher = more exposure). That places it at moderate AI exposure — some tasks are being automated but the role adapts. Learning to work with AI tools rather than against them is the path forward.

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