Loan interviewers and clerks
Interview loan applicants to elicit information; investigate applicants' backgrounds and verify references; prepare loan request papers; and forward findings, reports, and documents to appraisal department. Review loan papers to ensure completeness, and complete transactions between loan establishment, borrowers, and sellers upon approval of loan.
Loan interviewers and clerks interview loan applicants to elicit information; investigate applicants' backgrounds and verify references; prepare loan request papers; and forward findings, reports, and documents to appraisal department. The role reports a median annual salary of $48,950 in the US and is projected to decline by 2% over the next decade. Entry typically requires a High school diploma or equivalent, and shows high AI exposure (0.78 on a 0-1 scale) — significant portions of core tasks are already being automated. The most in-demand skills for the role include Active Listening, Speaking, Reading Comprehension, Critical Thinking, Writing.
Pay in the UK
UK: median £28,996 a year for Financial administrative occupations n.e.c. (ONS ASHE 2025, full-time)
Middle half of full-time jobs: £25,539 to £34,640 a year
UK jobs are grouped differently; this is the closest UK occupation group (ONS SOC 2020 4129). ONS rates this estimate precise. 2025 provisional figures; ONS revises them a year later. Source: ONS Annual Survey of Hours and Earnings (Open Government Licence)
Pay in India (occupation group)
Average monthly earnings of salaried employees in the occupation group “Clerical support workers” in India, from the Government of India's Periodic Labour Force Survey (January–December 2025). It covers everyone in this group, not only Loan interviewers and clerks, and it is not US pay converted to rupees.
Source: MoSPI (Government of India), Periodic Labour Force Survey Annual Report 2025, Table 51 — average wage/salary earnings of regular wage/salaried employees, NCO-2015 division 4. Official India data gives one average per occupation group: there are no official India figures for single careers, experience levels or cities. Read the report
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Top skills
Knowledge you'll build
- Customer and Personal Service
- English Language
- Administrative
- Computers and Electronics
- Law and Government
- Mathematics
- Administration and Management
- Education and Training
What you'd actually do
- Verify and examine information and accuracy of loan application and closing documents.
- Assemble and compile documents for loan closings, such as title abstracts, insurance forms, loan forms, and tax receipts.
- Record applications for loan and credit, loan information, and disbursements of funds, using computers.
- Submit loan applications with recommendation for underwriting approval.
- Contact customers by mail, telephone, or in person concerning acceptance or rejection of applications.
- File and maintain loan records.
Tools & technology you'd use
Frequently asked questions
What does Loan interviewers and clerks do?
Interview loan applicants to elicit information; investigate applicants' backgrounds and verify references; prepare loan request papers; and forward findings, reports, and documents to appraisal department. Review loan papers to ensure completeness, and complete transactions between loan establishment, borrowers, and sellers upon approval of loan.
How much does Loan interviewers and clerks earn?
The median annual salary for Loan interviewers and clerks in the US is $48,950.
What is the job outlook for Loan interviewers and clerks?
The role is projected to decline by 2% over the next decade. Current US employment is approximately 177,600 workers.
How do I become loan interviewers and clerks?
The typical entry education is a High school diploma or equivalent. Building a foundation in the top skills below will strengthen your application.
What skills does Loan interviewers and clerks need?
The most in-demand skills for this role include Active Listening, Speaking, Reading Comprehension, Critical Thinking, Writing, Complex Problem Solving. These are the skills O*NET identifies as most important for competent performance.
Will AI replace Loan interviewers and clerks?
Our AI-durability model gives Loan interviewers and clerks a score of 0.78 on a 0-1 scale (higher = more exposure). That places it at high AI risk — many core tasks are already being automated by generative AI and workflow tools. Focus on AI-adjacent skills or plan a pivot to an AI-durable adjacent role.
How hard is it to enter this field?
Loan interviewers and clerks has low barrier to entry — generally accessible — you can enter with basic credentials and on-the-job learning.