Counter and rental clerks
Receive orders, generally in person, for repairs, rentals, and services. May describe available options, compute cost, and accept payment.
Counter and rental clerks receive orders, generally in person, for repairs, rentals, and services. May describe available options, compute cost, and accept payment. The role reports a median annual salary of $38,540 in the US and is projected to grow 3% over the next decade (about as fast as average). Entry typically requires a No formal educational credential, and shows moderate AI exposure (0.67 on a 0-1 scale) — some tasks are being automated but the role adapts. The most in-demand skills for the role include Active Listening, Service Orientation, Speaking, Reading Comprehension, Critical Thinking.
Pay in the UK
UK: median £31,480 a year for Sales related occupations n.e.c. (ONS ASHE 2025, full-time)
UK jobs are grouped differently; this is the closest UK occupation group (ONS SOC 2020 7129). ONS rates this estimate acceptable: it rests on a small sample, so treat it as a rough guide. 2025 provisional figures; ONS revises them a year later. Source: ONS Annual Survey of Hours and Earnings (Open Government Licence)
Pay in India (occupation group)
Average monthly earnings of salaried employees in the occupation group “Service and sales workers” in India, from the Government of India's Periodic Labour Force Survey (January–December 2025). It covers everyone in this group, not only Counter and rental clerks, and it is not US pay converted to rupees.
Source: MoSPI (Government of India), Periodic Labour Force Survey Annual Report 2025, Table 51 — average wage/salary earnings of regular wage/salaried employees, NCO-2015 division 5. Official India data gives one average per occupation group: there are no official India figures for single careers, experience levels or cities. Read the report
Top skills
Knowledge you'll build
- Customer and Personal Service
- English Language
- Administrative
- Sales and Marketing
- Administration and Management
- Mathematics
- Transportation
- Computers and Electronics
What you'd actually do
- Compute charges for merchandise or services and receive payments.
- Receive orders for services, such as rentals, repairs, dry cleaning, and storage.
- Explain rental fees, policies, and procedures.
- Provide information about rental items, such as availability, operation, or description.
- Advise customers on use and care of merchandise.
- Greet customers and discuss the type, quality, and quantity of merchandise sought for rental.
Tools & technology you'd use
Frequently asked questions
What does Counter and rental clerks do?
Receive orders, generally in person, for repairs, rentals, and services. May describe available options, compute cost, and accept payment.
How much does Counter and rental clerks earn?
The median annual salary for Counter and rental clerks in the US is $38,540.
What is the job outlook for Counter and rental clerks?
The role is projected to grow 3% over the next decade (about as fast as average). Current US employment is approximately 408,200 workers.
How do I become counter and rental clerks?
The typical entry education is a No formal educational credential. Building a foundation in the top skills below will strengthen your application.
What skills does Counter and rental clerks need?
The most in-demand skills for this role include Active Listening, Service Orientation, Speaking, Reading Comprehension, Critical Thinking, Social Perceptiveness. These are the skills O*NET identifies as most important for competent performance.
Will AI replace Counter and rental clerks?
Our AI-durability model gives Counter and rental clerks a score of 0.67 on a 0-1 scale (higher = more exposure). That places it at moderate AI exposure — some tasks are being automated but the role adapts. Learning to work with AI tools rather than against them is the path forward.
How hard is it to enter this field?
Counter and rental clerks has low barrier to entry — generally accessible — you can enter with basic credentials and on-the-job learning.