Browse Skills office administration

office administration

🔻 Declining ESCO reuse: sector-specific

The paperwork processes related to the administrative areas of an office environment. The activities or processes may include financial planning, record keeping and billing and managing the general logistics of an organisation.

office administration — the paperwork processes related to the administrative areas of an office environment. The activities or processes may include financial planning, record keeping and billing and managing the general logistics of an organisation. McKinsey's Skill Change Index places it in the declining band (SCI 58.08/100) — a skill likely to fall in demand as AI and automation cover more of its ground by 2030. ESCO classifies it as a sector-specific (rooted in one industry) skill within knowledge. It is currently listed by 6 occupations in our catalogue, including Real estate sales agents, back office specialist, business service manager, and letting agent.

Category: knowledge › secretarial and office work SCI: 58.08/100 Also known as: office control, office organisation, office management

Occupations that require office administration

Showing top 6 of 6 occupations · ranked by India employment volume, then AI-durability.

Real estate sales agents 👥 700,000 · 🤖 5.5/10
back office specialist · 🤖 5.0/10
business service manager · 🤖 5.0/10
letting agent · 🤖 5.0/10
middle office analyst · 🤖 5.8/10
Brokerage clerks · 🤖 7.9/10

Frequently asked questions

What is office administration?

The paperwork processes related to the administrative areas of an office environment. The activities or processes may include financial planning, record keeping and billing and managing the general logistics of an organisation.

What category of skill is office administration?

ESCO classifies office administration under the knowledge category, specifically in the secretarial and office work subcategory.

Is office administration an AI-durable skill?

McKinsey's Skill Change Index places it in the declining band (SCI 58.08/100) — a skill likely to fall in demand as AI and automation cover more of its ground by 2030. Prioritise this skill only when it directly enables paid work today — plan for AI to absorb more of it every year.

Which jobs require office administration?

In our catalogue, 6 occupations list office administration as a required or important skill. The top occupations by employment volume include Real estate sales agents, back office specialist, business service manager, letting agent, middle office analyst, Brokerage clerks.

How transferable is office administration between industries?

ESCO tags office administration as a sector-specific (rooted in one industry) skill — a signal of how portable it is when you change field.

Is office administration the same as office control?

Yes — office administration is also known as office control, office organisation, or office management. They refer to the same underlying capability in the ESCO taxonomy.

How can I learn office administration?

The most reliable path is to pick a job or project that demands office administration and learn through delivery. Complement that with role-specific roadmaps and short courses. Explore the occupations below to see where this skill is used in practice.

Data: ESCO v1.2.1 (CC-BY-4.0). Durability framework informed by McKinsey Global Institute (Nov 2025). See our methodology.