Browse Skills follow up online user requests

follow up online user requests

ESCO reuse: cross-sector

Take feedback from online visitors and take actions that address their requests according to their specific needs.

follow up online user requests — take feedback from online visitors and take actions that address their requests according to their specific needs. ESCO classifies it as a cross-sector (useful across many industries) skill within skills.

Category: skills › providing general assistance to people Also known as: conduct activities to address online user feedback, assess feedback from online users and implement activities to meet their requests, address online user requests, address requests of online users, follow up website user requests, implement activities to address online user feedback

Occupations that require follow up online user requests

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Frequently asked questions

What is follow up online user requests?

Take feedback from online visitors and take actions that address their requests according to their specific needs.

What category of skill is follow up online user requests?

ESCO classifies follow up online user requests under the skills category, specifically in the providing general assistance to people subcategory.

How transferable is follow up online user requests between industries?

ESCO tags follow up online user requests as a cross-sector (useful across many industries) skill — a signal of how portable it is when you change field.

Is follow up online user requests the same as conduct activities to address online user feedback?

Yes — follow up online user requests is also known as conduct activities to address online user feedback, assess feedback from online users and implement activities to meet their requests, address online user requests, address requests of online users, follow up website user requests, implement activities to address online user feedback, conduct activities to meet requests of website users, or follow up requests of website users. They refer to the same underlying capability in the ESCO taxonomy.

How can I learn follow up online user requests?

The most reliable path is to pick a job or project that demands follow up online user requests and learn through delivery. Complement that with role-specific roadmaps and short courses. Explore the occupations below to see where this skill is used in practice.

Data: ESCO v1.2.1 (CC-BY-4.0). Durability framework informed by McKinsey Global Institute (Nov 2025). See our methodology.