Browse Skills empathise with the healthcare user

empathise with the healthcare user

🏛️ Enduring ESCO reuse: cross-sector

Understand the background of clients` and patients’ symptoms, difficulties and behaviour. Be empathetic about their issues; showing respect and reinforcing their autonomy, self-esteem and independence. Demonstrate a concern for their welfare and handle according to the personal boundaries, sensitivities, cultural differences and preferences of the client and patient in mind.

empathise with the healthcare user — understand the background of clients` and patients’ symptoms, difficulties and behaviour. Be empathetic about their issues; showing respect and reinforcing their autonomy, self-esteem and independence. McKinsey's Skill Change Index places it in the enduring band (SCI 35.07/100) — a human-connection anchor whose value is projected to hold or grow through 2030. ESCO classifies it as a cross-sector (useful across many industries) skill within skills. It is currently listed by 25 occupations in our catalogue, including Nursing assistants, Optometrists, Dental assistants, and Occupational therapy assistants.

Category: skills › assisting and caring SCI: 35.07/100 Also known as: sympathise with the healthcare user, empathise with patients, empathise with healthcare users, be understanding of the health-care user, empathize with the healthcare user, be understanding of the patient

Occupations that require empathise with the healthcare user

Showing top 20 of 25 occupations · ranked by India employment volume, then AI-durability.

Nursing assistants 👥 250,000 · 🤖 3.6/10
Optometrists 👥 50,000 · 🤖 3.5/10
Dental assistants 👥 50,000 · 🤖 5.3/10
Occupational therapy assistants 👥 3,500 · 🤖 3.2/10
Massage therapists · 🤖 2.4/10
Naturopathic Physicians · 🤖 2.6/10
Dental hygienists · 🤖 2.7/10
Acupuncturists · 🤖 3.0/10
Dietetic technicians · 🤖 3.0/10
advanced nurse practitioner · 🤖 4.3/10
traditional chinese medicine therapist · 🤖 4.5/10
Phlebotomists · 🤖 4.7/10
aromatherapist · 🤖 5.0/10
companion · 🤖 5.0/10
covid tester · 🤖 5.0/10
healthcare assistant · 🤖 5.0/10
maternity support worker · 🤖 5.0/10
osteopath · 🤖 5.0/10
pharmacy assistant · 🤖 5.0/10
physiotherapy assistant · 🤖 5.0/10

Frequently asked questions

What is empathise with the healthcare user?

Understand the background of clients` and patients’ symptoms, difficulties and behaviour. Be empathetic about their issues; showing respect and reinforcing their autonomy, self-esteem and independence. Demonstrate a concern for their welfare and handle according to the personal boundaries, sensitivities, cultural differences and preferences of the client and patient in mind.

What category of skill is empathise with the healthcare user?

ESCO classifies empathise with the healthcare user under the skills category, specifically in the assisting and caring subcategory.

Is empathise with the healthcare user an AI-durable skill?

McKinsey's Skill Change Index places it in the enduring band (SCI 35.07/100) — a human-connection anchor whose value is projected to hold or grow through 2030. This is a durable skill to invest in — high human-connection skills consistently resist automation.

Which jobs require empathise with the healthcare user?

In our catalogue, 25 occupations list empathise with the healthcare user as a required or important skill. The top occupations by employment volume include Nursing assistants, Optometrists, Dental assistants, Occupational therapy assistants, Massage therapists, Naturopathic Physicians.

How transferable is empathise with the healthcare user between industries?

ESCO tags empathise with the healthcare user as a cross-sector (useful across many industries) skill — a signal of how portable it is when you change field.

Is empathise with the healthcare user the same as sympathise with the healthcare user?

Yes — empathise with the healthcare user is also known as sympathise with the healthcare user, empathise with patients, empathise with healthcare users, be understanding of the health-care user, empathize with the healthcare user, be understanding of the patient, empathise with the health-care user, or sympathise with the patient. They refer to the same underlying capability in the ESCO taxonomy.

How can I learn empathise with the healthcare user?

The most reliable path is to pick a job or project that demands empathise with the healthcare user and learn through delivery. Complement that with role-specific roadmaps and short courses. Explore the occupations below to see where this skill is used in practice.

Data: ESCO v1.2.1 (CC-BY-4.0). Durability framework informed by McKinsey Global Institute (Nov 2025). See our methodology.