Computer Network Support Specialists
Analyze, test, troubleshoot, and evaluate existing network systems such as local area networks, wide area networks, cloud networks, and Internet systems.
Salary distribution (US)
Real salary data from U.S. Bureau of Labor Statistics. The p10–p90 spread tells you more than the median alone.
Top skills
Knowledge you'll build
- Computers and Electronics
- Telecommunications
- Customer and Personal Service
- English Language
- Engineering and Technology
- Administration and Management
- Education and Training
- Communications and Media
A day in the life
Your day begins with a queue of help-desk tickets—someone's VPN is dropping, a conference room's Wi-Fi keeps cutting out, and a new hire needs network credentials. You spend the morning running diagnostics, tracing cable paths, and updating firewall rules while juggling phone calls from frustrated users. In the afternoon you might roll out a firmware update across dozens of switches or help plan the cabling for a new office floor. The job is half detective work and half customer service, and when you finally track down that one misconfigured router causing network chaos, the relief is enormous.
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