Career profile · SOC 15-1231

Computer Network Support Specialists

Analyze, test, troubleshoot, and evaluate existing network systems such as local area networks, wide area networks, cloud networks, and Internet systems.

Median salary
$73,340
per year
Growth outlook
Little Or No Change
BLS 10-yr
Education
Associate's degree
AI exposure
8.1/10
automation risk

Salary distribution (US)

Real salary data from U.S. Bureau of Labor Statistics. The p10–p90 spread tells you more than the median alone.

Bottom 10%
$40,560
25th %ile
$51,680
Median
$73,340
75th %ile
$85,250
Top 10%
$106,200

Top skills

Active Listening Critical Thinking Complex Problem Solving Reading Comprehension Troubleshooting Active Learning Speaking Judgment and Decision Making Time Management Service Orientation

Knowledge you'll build

  • Computers and Electronics
  • Telecommunications
  • Customer and Personal Service
  • English Language
  • Engineering and Technology
  • Administration and Management
  • Education and Training
  • Communications and Media

A day in the life

Your day begins with a queue of help-desk tickets—someone's VPN is dropping, a conference room's Wi-Fi keeps cutting out, and a new hire needs network credentials. You spend the morning running diagnostics, tracing cable paths, and updating firewall rules while juggling phone calls from frustrated users. In the afternoon you might roll out a firmware update across dozens of switches or help plan the cabling for a new office floor. The job is half detective work and half customer service, and when you finally track down that one misconfigured router causing network chaos, the relief is enormous.

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