Browse Skills business ICT systems

business ICT systems

🔻 Declining ESCO reuse: sector-specific

The software packages, hardware devices and new technologies used in supporting business processes such as enterprise resource planning (ERP), customer relationship management (CRM), mobile devices and network solutions.

business ICT systems — the software packages, hardware devices and new technologies used in supporting business processes such as enterprise resource planning (ERP), customer relationship management (CRM), mobile devices and network solutions. McKinsey's Skill Change Index places it in the declining band (SCI 60.68/100) — a skill likely to fall in demand as AI and automation cover more of its ground by 2030. ESCO classifies it as a sector-specific (rooted in one industry) skill within knowledge. It is currently listed by 2 occupations in our catalogue, including Training and development managers, and ICT business development manager.

Category: knowledge › computer use SCI: 60.68/100 Also known as: business IT systems

Occupations that require business ICT systems

Showing top 2 of 2 occupations · ranked by India employment volume, then AI-durability.

Training and development managers 👥 25,000 · 🤖 5.7/10
ICT business development manager · 🤖 5.0/10

Frequently asked questions

What is business ICT systems?

The software packages, hardware devices and new technologies used in supporting business processes such as enterprise resource planning (ERP), customer relationship management (CRM), mobile devices and network solutions.

What category of skill is business ICT systems?

ESCO classifies business ICT systems under the knowledge category, specifically in the computer use subcategory.

Is business ICT systems an AI-durable skill?

McKinsey's Skill Change Index places it in the declining band (SCI 60.68/100) — a skill likely to fall in demand as AI and automation cover more of its ground by 2030. Prioritise this skill only when it directly enables paid work today — plan for AI to absorb more of it every year.

Which jobs require business ICT systems?

In our catalogue, 2 occupations list business ICT systems as a required or important skill. The top occupations by employment volume include Training and development managers, ICT business development manager.

How transferable is business ICT systems between industries?

ESCO tags business ICT systems as a sector-specific (rooted in one industry) skill — a signal of how portable it is when you change field.

Is business ICT systems the same as business IT systems?

Yes — business ICT systems is also known as business IT systems. They refer to the same underlying capability in the ESCO taxonomy.

How can I learn business ICT systems?

The most reliable path is to pick a job or project that demands business ICT systems and learn through delivery. Complement that with role-specific roadmaps and short courses. Explore the occupations below to see where this skill is used in practice.

Data: ESCO v1.2.1 (CC-BY-4.0). Durability framework informed by McKinsey Global Institute (Nov 2025). See our methodology.