business communication
The process of effectively communicating within the workplace and to external bodies to achieve organisational goals.
business communication — the process of effectively communicating within the workplace and to external bodies to achieve organisational goals. McKinsey's Skill Change Index places it in the declining band (SCI 86.3/100) — a skill likely to fall in demand as AI and automation cover more of its ground by 2030. ESCO classifies it as a cross-sector (useful across many industries) skill within knowledge. It is currently listed by 8 occupations in our catalogue, including Customer service representatives, Public relations managers, business administration vocational teacher, and executive assistant.
Occupations that require business communication
Showing top 8 of 8 occupations · ranked by India employment volume, then AI-durability.
Frequently asked questions
What is business communication?
The process of effectively communicating within the workplace and to external bodies to achieve organisational goals.
What category of skill is business communication?
ESCO classifies business communication under the knowledge category, specifically in the personal skills and development subcategory.
Is business communication an AI-durable skill?
McKinsey's Skill Change Index places it in the declining band (SCI 86.3/100) — a skill likely to fall in demand as AI and automation cover more of its ground by 2030. Prioritise this skill only when it directly enables paid work today — plan for AI to absorb more of it every year.
Which jobs require business communication?
In our catalogue, 8 occupations list business communication as a required or important skill. The top occupations by employment volume include Customer service representatives, Public relations managers, business administration vocational teacher, executive assistant, business manager, investor relations manager.
How transferable is business communication between industries?
ESCO tags business communication as a cross-sector (useful across many industries) skill — a signal of how portable it is when you change field.
Is business communication the same as business communication process?
Yes — business communication is also known as business communication process. They refer to the same underlying capability in the ESCO taxonomy.
How can I learn business communication?
The most reliable path is to pick a job or project that demands business communication and learn through delivery. Complement that with role-specific roadmaps and short courses. Explore the occupations below to see where this skill is used in practice.