insurance clerk

Insurance clerks perform general clerical and administrative duties in an insurance company, other service institution, for a self-employed insurance agent or broker or for a government institution. They offer assistance and provide information about insurances to customers and they manage the paperwork of insurance agreements.

The most in-demand skills for this role include office software, electronic communication, types of insurance, communicate with customers, handle paperwork, follow written instructions. These are the skills O*NET identifies as most important for competent performance.

Our AI-durability model gives insurance clerk a score of 0.50 on a 0-1 scale (higher = more exposure). That places it at moderate AI exposure — some tasks are being automated but the role adapts. Learning to work with AI tools rather than against them is the path forward.