hospitality establishment receptionist

Hospitality establishment receptionists provide first point of contact and assistance to the guests of a hospitality establishment. They are also responsible for taking bookings, processing payments and giving information.

The most in-demand skills for this role include explain features in accommodation venue, comply with food safety and hygiene, implement marketing strategies, maintain relationship with customers, deal with arrivals in accommodation, greet guests. These are the skills O*NET identifies as most important for competent performance.

Our AI-durability model gives hospitality establishment receptionist a score of 0.50 on a 0-1 scale (higher = more exposure). That places it at moderate AI exposure — some tasks are being automated but the role adapts. Learning to work with AI tools rather than against them is the path forward.