ICT system administrator

ICT system administrators are responsible for the upkeep, configuration, and reliable operation of computer and network systems, servers, workstations and peripheral devices. They may acquire, install, or upgrade computer components and software; automate routine tasks; write computer programs; troubleshoot; train and supervise staff; and provide technical support. They ensure optimum system integrity, security, backup and performance.

The most in-demand skills for this role include domain name service, digital systems, organisational policies, software components libraries, hardware components, security engineering. These are the skills O*NET identifies as most important for competent performance.

Our AI-durability model gives ICT system administrator a score of 0.50 on a 0-1 scale (higher = more exposure). That places it at moderate AI exposure — some tasks are being automated but the role adapts. Learning to work with AI tools rather than against them is the path forward.