ICT technician

ICT technicians install, maintain, repair and operate information systems and any ICT related equipment (laptops, desktops, servers, tablets, smart phones, communications equipment, printers and any piece of computer related peripheral networks), and any type of software (drivers, operating systems, applications).

The most in-demand skills for this role include ICT network routing, procurement of ICT network equipment, digital systems, attack vectors, distributed directory information services, ICT network cable limitations. These are the skills O*NET identifies as most important for competent performance.

Our AI-durability model gives ICT technician a score of 0.50 on a 0-1 scale (higher = more exposure). That places it at moderate AI exposure — some tasks are being automated but the role adapts. Learning to work with AI tools rather than against them is the path forward.