waiter/waitress

Waiters/waitresses supply guests with food and drinks as requested. Waiters/waitresses usually work in restaurants, bars and hotels. This involves the preparation of tables, serving food or beverages and taking payments.

The most in-demand skills for this role include alcoholic beverage products, dietary regimes, food and beverages on the menu, maintain personal hygiene standards, comply with food safety and hygiene, maintain relationship with customers. These are the skills O*NET identifies as most important for competent performance.

Our AI-durability model gives waiter/waitress a score of 0.50 on a 0-1 scale (higher = more exposure). That places it at moderate AI exposure — some tasks are being automated but the role adapts. Learning to work with AI tools rather than against them is the path forward.