ICT usability tester

ICT usability testers ensure compliance with requirements and strive for optimal usability within the software engineering cycle phases (analysis, design, implementation, and deployment). They also work closely with users (analysts) to research for and document user profiles, analyse tasks, workflows, and user scenarios.

The most in-demand skills for this role include behavioural science, levels of software testing, human-computer interaction, application usability, use experience map, test for emotional patterns. These are the skills O*NET identifies as most important for competent performance.

Our AI-durability model gives ICT usability tester a score of 0.50 on a 0-1 scale (higher = more exposure). That places it at moderate AI exposure — some tasks are being automated but the role adapts. Learning to work with AI tools rather than against them is the path forward.