ICT system analyst
ICT system analysts specify the system needs to meet the end user requirements. They analyse system functions in order to define their goals or purposes and to discover operations and procedures for accomplishing them most efficiently. They also design new IT solutions to improve business efficiency and productivity, produce outline designs and estimate costs of new systems, specify the operations the system will perform, and the way data will be viewed by the end user. They present the design to the users and work closely with the users to implement the solution.
ICT system analyst iCT system analysts specify the system needs to meet the end user requirements. They analyse system functions in order to define their goals or purposes and to discover operations and procedures for accomplishing them most efficiently. The role shows moderate AI exposure (0.58 on a 0-1 scale) — some tasks are being automated but the role adapts. The most in-demand skills for the role include systems development life-cycle, software architecture models, digital systems, decision support systems, attack vectors.
Pay in the UK
UK: median £60,288 a year for IT business analysts, architects and systems designers (ONS ASHE 2025, full-time)
Middle half of full-time jobs: £45,860 to £81,932 a year
UK jobs are grouped differently; this is the closest UK occupation group (ONS SOC 2020 2133). ONS rates this estimate precise. 2025 provisional figures; ONS revises them a year later. Source: ONS Annual Survey of Hours and Earnings (Open Government Licence)
Pay in India (occupation group)
Average monthly earnings of salaried employees in the occupation group “Professionals” in India, from the Government of India's Periodic Labour Force Survey (January–December 2025). It covers everyone in this group, not only ICT system analyst, and it is not US pay converted to rupees.
Source: MoSPI (Government of India), Periodic Labour Force Survey Annual Report 2025, Table 51 — average wage/salary earnings of regular wage/salaried employees, NCO-2015 division 2. Official India data gives one average per occupation group: there are no official India figures for single careers, experience levels or cities. Read the report
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Top skills
Knowledge you'll build
- Computers and Electronics
- Customer and Personal Service
- English Language
- Mathematics
- Administration and Management
- Education and Training
- Telecommunications
- Engineering and Technology
What you'd actually do
- Troubleshoot program and system malfunctions to restore normal functioning.
- Provide staff and users with assistance solving computer-related problems, such as malfunctions and program problems.
- Test, maintain, and monitor computer programs and systems, including coordinating the installation of computer programs and systems.
- Use the computer in the analysis and solution of business problems, such as development of integrated production and inventory control and cost analysis systems.
- Coordinate and link the computer systems within an organization to increase compatibility so that information can be shared.
- Use object-oriented programming languages, as well as client and server applications development processes and multimedia and Internet technology.
Tools & technology you'd use
Frequently asked questions
What does ICT system analyst do?
ICT system analysts specify the system needs to meet the end user requirements. They analyse system functions in order to define their goals or purposes and to discover operations and procedures for accomplishing them most efficiently. They also design new IT solutions to improve business efficiency and productivity, produce outline designs and estimate costs of new systems, specify the operations the system will perform, and the way data will be viewed by the end user.
What skills does ICT system analyst need?
The most in-demand skills for this role include systems development life-cycle, software architecture models, digital systems, decision support systems, attack vectors, levels of software testing. These are the skills O*NET identifies as most important for competent performance.
Will AI replace ICT system analyst?
Our AI-durability model gives ICT system analyst a score of 0.58 on a 0-1 scale (higher = more exposure). That places it at moderate AI exposure — some tasks are being automated but the role adapts. Learning to work with AI tools rather than against them is the path forward.