ICT system administrator
ICT system administrators are responsible for the upkeep, configuration, and reliable operation of computer and network systems, servers, workstations and peripheral devices. They may acquire, install, or upgrade computer components and software; automate routine tasks; write computer programs; troubleshoot; train and supervise staff; and provide technical support. They ensure optimum system integrity, security, backup and performance.
ICT system administrator iCT system administrators are responsible for the upkeep, configuration, and reliable operation of computer and network systems, servers, workstations and peripheral devices. The role shows moderate AI exposure (0.50 on a 0-1 scale) — some tasks are being automated but the role adapts. The most in-demand skills for the role include domain name service, digital systems, organisational policies, software components libraries, hardware components.
Pay in the UK
UK: median £35,259 a year for IT operations technicians (ONS ASHE 2025, full-time)
Middle half of full-time jobs: £29,277 to £44,389 a year
UK jobs are grouped differently; this is the closest UK occupation group (ONS SOC 2020 3131). ONS rates this estimate precise. 2025 provisional figures; ONS revises them a year later. Source: ONS Annual Survey of Hours and Earnings (Open Government Licence)
Pay in India (occupation group)
Average monthly earnings of salaried employees in the occupation group “Professionals” in India, from the Government of India's Periodic Labour Force Survey (January–December 2025). It covers everyone in this group, not only ICT system administrator, and it is not US pay converted to rupees.
Source: MoSPI (Government of India), Periodic Labour Force Survey Annual Report 2025, Table 51 — average wage/salary earnings of regular wage/salaried employees, NCO-2015 division 2. Official India data gives one average per occupation group: there are no official India figures for single careers, experience levels or cities. Read the report
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Top skills
Knowledge you'll build
- Computers and Electronics
- Telecommunications
- Customer and Personal Service
- Engineering and Technology
- English Language
- Administration and Management
- Communications and Media
- Education and Training
What you'd actually do
- Back up network data.
- Configure security settings or access permissions for groups or individuals.
- Analyze and report computer network security breaches or attempted breaches.
- Identify the causes of networking problems, using diagnostic testing software and equipment.
- Document network support activities.
- Configure wide area network (WAN) or local area network (LAN) routers or related equipment.
Tools & technology you'd use
Frequently asked questions
What does ICT system administrator do?
ICT system administrators are responsible for the upkeep, configuration, and reliable operation of computer and network systems, servers, workstations and peripheral devices. They may acquire, install, or upgrade computer components and software; automate routine tasks; write computer programs; troubleshoot; train and supervise staff; and provide technical support. They ensure optimum system integrity, security, backup and performance.
What skills does ICT system administrator need?
The most in-demand skills for this role include domain name service, digital systems, organisational policies, software components libraries, hardware components, security engineering. These are the skills O*NET identifies as most important for competent performance.
Will AI replace ICT system administrator?
Our AI-durability model gives ICT system administrator a score of 0.50 on a 0-1 scale (higher = more exposure). That places it at moderate AI exposure — some tasks are being automated but the role adapts. Learning to work with AI tools rather than against them is the path forward.