Career profile · SOC ESC-A331BFEC

ICT network technician

ICT network technicians install, maintain and troubleshoot networks, data communications equipment and network installed devices such as printers and storage area networks. They also analyse and fix network-related problems reported by users.

ICT network technician iCT network technicians install, maintain and troubleshoot networks, data communications equipment and network installed devices such as printers and storage area networks. They also analyse and fix network-related problems reported by users. The role shows moderate AI exposure (0.50 on a 0-1 scale) — some tasks are being automated but the role adapts. The most in-demand skills for the role include ICT network routing, ICT network security risks, ICT network cable limitations, network standards, ICT networking hardware.

AI exposure
5.0/10
automation risk

Pay in the UK

UK: median £35,259 a year for IT operations technicians (ONS ASHE 2025, full-time)

Middle half of full-time jobs: £29,277 to £44,389 a year

UK jobs are grouped differently; this is the closest UK occupation group (ONS SOC 2020 3131). ONS rates this estimate precise. 2025 provisional figures; ONS revises them a year later. Source: ONS Annual Survey of Hours and Earnings (Open Government Licence)

Pay in India (occupation group)

Average monthly earnings of salaried employees in the occupation group “Technicians and associate professionals” in India, from the Government of India's Periodic Labour Force Survey (January–December 2025). It covers everyone in this group, not only ICT network technician, and it is not US pay converted to rupees.

Urban India
₹31,909 a month
Rural India
₹18,966 a month
All India
₹26,175 a month

Source: MoSPI (Government of India), Periodic Labour Force Survey Annual Report 2025, Table 51 — average wage/salary earnings of regular wage/salaried employees, NCO-2015 division 3. Official India data gives one average per occupation group: there are no official India figures for single careers, experience levels or cities. Read the report

Top skills

ICT network routing ICT network security risks ICT network cable limitations network standards ICT networking hardware create solutions to problems identify suppliers implement ICT security policies analyse network configuration and performance use back-up and recovery tools

Knowledge you'll build

  • Computers and Electronics
  • Telecommunications
  • Customer and Personal Service
  • Engineering and Technology
  • English Language
  • Administration and Management
  • Communications and Media
  • Education and Training

What you'd actually do

  • Back up network data.
  • Configure security settings or access permissions for groups or individuals.
  • Analyze and report computer network security breaches or attempted breaches.
  • Identify the causes of networking problems, using diagnostic testing software and equipment.
  • Document network support activities.
  • Configure wide area network (WAN) or local area network (LAN) routers or related equipment.

Tools & technology you'd use

Border Gateway Protocol BGP hot Microsoft Active Directory hot Microsoft Excel hot Microsoft Office software hot ServiceNow hot Firewall software Operating system software Adobe Acrobat hot Apache Tomcat hot Apple macOS hot Bash hot Linux hot

Frequently asked questions

What does ICT network technician do?

ICT network technicians install, maintain and troubleshoot networks, data communications equipment and network installed devices such as printers and storage area networks. They also analyse and fix network-related problems reported by users.

What skills does ICT network technician need?

The most in-demand skills for this role include ICT network routing, ICT network security risks, ICT network cable limitations, network standards, ICT networking hardware, create solutions to problems. These are the skills O*NET identifies as most important for competent performance.

Will AI replace ICT network technician?

Our AI-durability model gives ICT network technician a score of 0.50 on a 0-1 scale (higher = more exposure). That places it at moderate AI exposure — some tasks are being automated but the role adapts. Learning to work with AI tools rather than against them is the path forward.

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