administrative assistant

Administrative assistants provide administrative and office support for supervisors. They perform a variety of tasks, such as answering telephone calls, receiving and directing visitors, ordering office supplies, maintaining the office facilities running smoothly, and ensuring that equipment and appliances work properly.

The most in-demand skills for this role include company policies, use spreadsheets software, disseminate internal communications, maintain internal communication systems, file documents, organise business documents. These are the skills O*NET identifies as most important for competent performance.

Our AI-durability model gives administrative assistant a score of 0.50 on a 0-1 scale (higher = more exposure). That places it at moderate AI exposure — some tasks are being automated but the role adapts. Learning to work with AI tools rather than against them is the path forward.