ICT capacity planner

ICT capacity planners ensure that the capacity of ICT services and ICT infrastructure is able to deliver agreed service level targets in a cost effective and timely manner. They also consider all resources required to deliver the appropriate ICT service, and plan for short, medium, and long term business requirements.

The most in-demand skills for this role include ICT capacity planning strategies, crowdsourcing strategy, outsourcing strategy, statistical analysis system software, ICT infrastructure, insourcing strategy. These are the skills O*NET identifies as most important for competent performance.

Our AI-durability model gives ICT capacity planner a score of 0.50 on a 0-1 scale (higher = more exposure). That places it at moderate AI exposure — some tasks are being automated but the role adapts. Learning to work with AI tools rather than against them is the path forward.