Switchboard operators, including answering service
Switchboard operators, including answering service is an occupation catalogued under SOC 43-2011. The role reports a median annual salary of $38,370 in the US and is projected to decline by 26% over the next decade. Entry typically requires a High school diploma or equivalent, and shows high AI exposure (0.86 on a 0-1 scale) — significant portions of core tasks are already being automated.
Frequently asked questions
How much does Switchboard operators, including answering service earn?
The median annual salary for Switchboard operators, including answering service in the US is $38,370.
What is the job outlook for Switchboard operators, including answering service?
The role is projected to decline by 26% over the next decade. Current US employment is approximately 36,600 workers.
How do I become switchboard operators, including answering service?
The typical entry education is a High school diploma or equivalent. Building a foundation in the top skills below will strengthen your application.
Will AI replace Switchboard operators, including answering service?
Our AI-durability model gives Switchboard operators, including answering service a score of 0.86 on a 0-1 scale (higher = more exposure). That places it at high AI risk — many core tasks are already being automated by generative AI and workflow tools. Focus on AI-adjacent skills or plan a pivot to an AI-durable adjacent role.
How hard is it to enter this field?
Switchboard operators, including answering service has low barrier to entry — generally accessible — you can enter with basic credentials and on-the-job learning.
Is Switchboard operators, including answering service right for you?
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